Returns & Refunds Policy

At Craftelier, we want you to love every piece of your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.